Call: 01691 684840

Online Store Returns Policy 

If you are not satisfied with your purchase, you may return it to us within 14 days for a full refund or exchange.

We want you to feel confident about shopping with us. If you have a problem, or are unhappy with your purchase, then we will put the matter right.

We recommend if you do return an item to us, do so by recorded delivery. The Venue will not accept responsibility for lost returns.

If you have received an item that is faulty, damaged or incorrect then please contact us with your order number and/or sales ID, and attach a photo showing the issue, and we can then advise on how we can resolve this for you.

For all issues please contact us at sales@gotothevenue.com

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